IT Support Engineer |
0121 616 5066

IT Support Engineer

Location: Staffordshire, England

Salary: £25000 - £30000 per annum

Job Type: Permanent


Job Ref. Number: issuppeng

A leading IT consultancy specialising in IT managed service’s (MSP) have an immediate requirement for an experienced Technical Support Engineer to join them.

Circa £25,000 - £30,000

Location: Home based but must be happy to commute to Staffordshire

Key Skills: IT Support engineer, Desktop support engineer, MSP,

A leading IT consultancy specialising in IT managed service’s (MSP) have an immediate requirement for an experienced Technical Support Engineer to join them.

It is essential you have a previous background in MSP and have experience in remote IT Service Desk Support. Please do apply for this role if you do not have any MSP experience.

This is a remote/home based role but it is essential you are free to travel and attend regular meetings at my client’s headquarters in Staffordshire.

As an IT Support Engineer, you will be expected to carry out IT support services to customers and assist other members of staff. Ensure that appropriate actions are taken to resolve support tickets, fully documenting them as you go with progress and resolution information. Take ownership of support tickets and work on them until resolution.

Alongside working remotely, you will be required to attend customer site-visits at short notice, and occasionally be required to work outside of regular hours.

Technical skills required:

* Microsoft/Office 365
* IT security solutions
* Infrastructure
* Windows Server (2012 – 2019 inc Hyper-V)
* Proficient with Active Directory, DNS, DHCP, GPO and RDS including Azure AD
* Networking – Including DNS/DHCP/TCP/IP/VLAN and wireless tech
* Proven experience in Azure and VMware with the ability to setup, maintain and troubleshoot servers
* Backup solutions
* OS deployment mechanisms – Including Microsoft Intune
* Previous MSP experience – Connectwise / SD tool exp
* IPCCTV

Again, please only apply if you have any MSP experience.

  



If this job is not exactly what you are looking for, register here and we will contact you with opportunities that suit your skill set>> System Recruitment recruits permanent personnel across Europe and the UK. This vacancy is advertised by System Recruitment. The services advertised by System Recruitment are those of an Employment Agency.

Latest Jobs