Account Manager – IT Solutions |
0121 616 5066

Account Manager – IT Solutions

Location: Halesowen, England

Salary: £25000 - £35000 per annum

Job Type: Permanent


Job Ref. Number: AccManITHalesN

Account Manager – IT Solutions

Industry Sector: Information Technology, Managed Services, Computers and Networks

Job Type: Permanent

Location: Halesowen, West Midlands

Post Code: B63 4AZ

Salary: £25,000 to £30,000 – OTE £65,000+

Start Date: ASAP

As an Account Manager – IT Solutions, your main role will be to proactively support and develop customers to ensure consistency and a great customer experience. This role is both office and field based.

Main Duties and Responsibilities:

* Serve as the lead point of contact for all customer account management matters
* Build and maintain strong, long-lasting customer relationships.
* Develop trusted advisor relationships with key accounts and customer stakeholders
* Manage the customer experience for your accounts to ensure clients are satisfied and engaged.
* Answer client queries and identify new business opportunities amongst existing customers
* Carry out regular client review meetings at least once a quarter possibly more frequent dependent on client size and complexity.
* Produce client reports on account status and quotes as required
* Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)

Skills Required

* Customer Service/Support focus
* Natural Sales Person
* Excellent communication and presentation skills
* Prior commercial experience working within an IT Solutions / Managed Service Provider
* Driving License and own transport

The role will suit individuals currently working as Account Manager, Sales Executive, Business Development Manager and be living within a commutable distance of Halesowen, Stourbridge, Dudley, West Birmingham or be willing to relocate.

Please forward your CV by clicking Apply Now!

  



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