Technical After Sales Support Manager
Location: Hereford, England
Salary: £33000 - £36000 per annum
Job Type: Permanent
Job Ref. Number: aftersales
A leading designer and manufacture of very specialised refrigeration units have an immediate requirement for a After Sales Support Manager to join them.
Key Skills: After Sales Support Manager, post sales, customer service, refrigeration units
Salary: Upto £37,000
Location: Hereford, HR2
Please note this is a technical support role and it is essential you have a technical background ideally in refrigeration, mechanical and/or electrical engineering.
As After Sales Support Manager your role will focus around supporting the companies Key Accounts, whilst providing first line support for the Service Support & Service Desk across all business areas. This will encompass the daily management of specific key projects ensuring that reactive works, planned works and support is accurately completed and recorded whilst adhering to specific SLA’s.
You will be responsible for organising and providing specific equipment training to service partners and specific equipment parts management support to the company.
It is essential that you have come from a service background and can deliver the highest level of professional customer support.
This role is very admin/office based and will involve 1 weekend out 4 in the office providing support.
I have a full detailed job description available, please click “apply now” for more details.
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