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1st Line Electronics Support Engineer

Posted By david@sysrec.co.uk On 9 March, 2020 @ 1:27 pm In Engineering Jobs | No Comments

1st Line Electronics Support Engineer

Job Type: Permanent

Location: Blackburn

Post Code: BB1 2NN

Salary: £21,000 to £22,000

Start Date: ASAP

You will join an established business in the electronics manufacture and installation sector. As a 1st Line Electronics Support Engineer, your role will be to provide first line telephone support to engineers, distributors and colleagues. You will diagnose and troubleshoot technical issues, including asking customers targeted questions to quickly understand the root of the problem. You will talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue.

The ideal candidate will have excellent communication skills, an interest in electronics and prior experience in a Telephone Support role of an electronics product set.

The role will suit individuals currently working as 1st Line Electronics Support Engineer, 1st Line Technical Support – Electronics, Helpdesk, Customer Support and be living within a commutable distance of Blackburn, Burnley, Bury, Rochdale or be willing to relocate.

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