Avaya Certified Support Engineer, ACA – Contract, Birmingham

A successful, high profile company in the insurance sector are looking to recruit an Avaya Certified Support Engineer for a contract assignment in Birmingham.

You will get involved in;

 Avaya administration and support of UK sites
 Fault finding and fault diagnostics and reporting findings.
 New project setup and providing clients with setup documentation.
 Avaya CMS support including client setups, custom reporting, maintaining backups and documentation.

Any knowledge of the following will be advantageous;

 Verint Voice recording support and setups.
 Tiger call reporting configuring, maintenance and report generation.
 Qmax Servers

The role will suit individuals currently working as a contractors as Avaya Support Engineer, Telecommunications Engineer, Telephony Support Engineer, 2nd Line Support, Helpdesk Engineer, network support, telecommunications support, Voice & Data Engineer, Comms support, telephone engineer, software support, network engineer, 1st Line Support, 3rd Line Support, and living within a commutable distance of West Midlands, Warwickshire, Birmingham, Coventry, Tamworth, Staffordshire or be willing to relocate.